The customer experience
How CannaStump Works
A simple, fun, and engaging interaction for your customers while they wait. They get a better experience and you get better data.
Scan a QR code
The customer scans a QR code displayed in an area that makes sense to enter your location's CannaStump experience. No app download required. The experience opens in their mobile browser and a shortcut can be added to their home screen for easy access.
Complete a short, engaging session
They work through a short mix of trivia and research questions at their own pace. Participation rewards depend on completing the session, not answering trivia correctly. Research questions include a "Prefer not to answer" option.
Receive the participation benefit
Completing the experience earns the participation benefit described before starting, subject to the location's approved terms. The benefit and its conditions are communicated clearly before participation begins.
Optional extraordinary-prize entry
Separately, a customer may choose whether to enter an available extraordinary-prize drawing. Any prize drawing operates under separate official rules, with free entry independent of purchase or research completion and accordance with all applicable laws and regulations.
Your dispensary receives its findings
Your dispensary receives the store-specific findings included in its program—packaged into a useful report on the schedule agreed in your agreement.
Privacy by design
The customer research experience is designed without requesting names, email addresses, or phone numbers. Any separate prize-claim process may require its own information and disclosures.
Your location, your experience
Configured around your store.
Find out what matters to your customers. Include questions specific to your dispensary and receive findings that help inform your promotions, service, and customer experience.
Store-specific research and reporting are optional at no extra cost.